SSG contacted by our organization to have some pluming work done a couple of weeks ago. We are contracting to have additional work done soon. At our meeting, everyone around the table was saying how impressed we were with the service and that we will be calling for our own personal needs also. The plumbers did a great job and took time to explain everything – it was an overall nice experience. Thank You!
I am writing to say that your service man named MIKE….who has serviced my Generac several times since it was installed., well he is GREAT!! and I mean those Caps. He has in the past explained to me an upgrade( heater) that would be useful, it was not a sales pitch, but his expert opinion and so we proceeded. I am always happy to see him….once a year. He gets 5 stars from this customer.
Michael E from Old Chatham
B Wagner from Castleton said he was very happy with our service. A technician came out to do a routine oil and filter change on his generator on what was a very very cold morning. The generator struggled to start a bit so the technician suggested a cold weather kit be installed, the customer was very happy that the technician let him know about this option and happy that he had one on the truck to install immediately.
As I write this at 12:30 tonight, I know I will be lulled to sleep by the comforting hum of our new Generac. The power went out in our neighborhood about 9:15 tonight, and Mr. Generac fired up within 15 seconds, keeping us well lit and warm, as the rest of the homes remain dark and shivering.
I was so very happy with the service he received from your technician, Jake. Not only did he solve the problem he came out for but he was very helpful by taking the extra time to answer all the questions I had.
D. K, Ballston Lake
A Big THANK YOU to Suburban Services for replacing my A/C even quicker than first expected. I appreciates how efficient Mike and Dylan worked to get the job done and happy now my house is now cool again. A very satisfied customer.
I called this morning due to having no A/C- was thrilled that a tech came out same day and was very happy to find that he had parts on the truck to immediately fix the issue. No waiting for a second trip!
We had a New furnace and A/C installed- guys were very neat and courteous, worked quickly on the install and the wait time for the appointment was very minimal. Very satisfied with the service, We have used Suburban for years and will continue to do so. They never disappoint!
R.D , Niskayuna
Guys did an excellent job with my generator. Always happy with the service I receive from the technicians at Suburban Services Group.
Wendy from Galway.
Technician that came to my home was very nice, friendly and knowledgeable, everything you would want in a service man
Linda from Niskayuna